Policies
Returns & Refunds
Unworn items can be returned within 30 days of delivery for a full refund.
Eligibility
Items must be unworn, unwashed, and in original condition with all tags intact.
How to return
Email onesixteensupply@gmail.com or call 021 180 1638 with your order number and we'll guide you through the process.
Refunds
Once received and inspected, refunds are issued to the original payment method within 5–7 business days.
Exchanges
We're happy to help with exchanges — just include the details when you reach out.